|
To Whom It May Concern:
We paid $595. However, we put it on a credit card and
contacted that credit card provider, and they are not going
to pay them. I am also sending a letter today terminating
our contract. Thank goodness we realized what we got ourselves
into within the three-day contract limit.
This will be news to share . . . I called Kids.com yesterday.
I asked them if they would pull our contract and let us
think about it for a week. They said that that was not
their policy. So I then told them to terminate it and that
I would follow up in writing—I was speaking to the "manager."
Then she said that their V.P. just so happened to be in
the office and she wanted me to speak to him. I told her
that there was no need, but she transferred me anyway.
This V.P. was a total jerk. He asked why we wanted to
terminate our contract or why we wanted to think about
it more.
I told him that my husband and I typically do not proceed
with matters when such aggressive marketing tactics such
as theirs are used.
He asked me what my concerns were and what type of additional
information I would seek in the extra week. He said that
they had a flawless BBB record. He said that he was concernecd
about us as clients because they like "decisive" people.
I told him that I am a strong individual able to make
decisions and that he was not understanding the issue.
He then said: "Tell me specifically what you are
concerned about."
I replied: "Potential fraud and scams."
He became irate and hung up on me...
What an idiot! That told us for sure that we were not
dealing with a reputable company.
I am just glad that we are able to get out of it and get
our money back. I hope our story can help others.
|
