OTM (On Track Modeling) aka
AMG (Alpha Model Group)
To Whom It May Concern:
My daughter signed with On Track Modeling almost
a year ago. I have read letters of complaint against
OTM, and I have many of the same feelings that these
letters share.
I was disappointed with the photos, and we have heard
nothing from them regarding jobs or updates as they had
promised.
We signed up through the OTM office in TN, but her comp
cards have the Charlotte, NC, address. I don't think
the TN office is operating, because that phone number
is not valid.
I was unable to pull up their website, and I can't get
anyone to return my calls from Charlotte.
Do you have any advice on registering my complaints
about the pictures/comp cards?
Also, if we try to salvage these comp cards that we
paid a lot for, what do I do about OTM's information
that is printed on them?
If I'm submitting her pictures/comp cards I surely don't
want their contact info on them.
We live in Alabama. Should I contact a modeling
agency in Birmingham, AL, or Atlanta, GA? How would I
contact them regarding my daughter?
These scams and letters that I have read make me hesitant.
Contact the Better Business Bureau in the state where
OTM has its corporate headquarters. Make your complaint
official.
The BBB will then contact OTM on your behalf. They will
not fail to return calls from the BBB. The BBB not only
takes complaints, but also does dispute resolution.
The BBB record for On Track Modeling in Charlotte, NC,
said:
- This company has been a member of this Better Business
Bureau since February 1995. This means it supports
the Bureau's services to the public and meets our membership
standards. This company participates in the BBB ADvantage
program. This means it has agreed to use special complaint
handling procedures including mediation and arbitration,
if necessary and within limits, to resolve disputes.
Tell the BBB exactly what you reported in your letter.
Complain they did not contact you after they took your
money. Not even once in a full year. And they broke a
promise: "We have heard nothing from them regarding
jobs or updates as they had promised."
Here is the BBB contact information and phone number
to make your complaint:
Better Business Bureau
5200 Park Road Suite 202
Charlotte, NC, 28209-3650
Hours of Operation 8:30 am - 4:30 pm
Phone: (704) 527-0012
24 hours
Operators Available 9 am - 3 pm
Fax: (704) 525-7624
http://www.charlotte.bbb.org/
Now, as far as the comp cards go, they could be a write
off. If they are low quality, and you are not satisfied,
how could they help your daughter if used by another
modeling agency?
You can certainly present them to a modeling agency
if they want to sign your daughter and ask if the quality
is acceptable.
By all means contact another modeling agency where you
live. The nearest reputable modeling agency should be
your first choice. You can contact them by phone or visit.
|
